“What gets checked gets done.” That was the message scrawled on a piece of paper pinned to the office wall of one of my mentors. He believed in setting expectations and empowering others to carry them out. However, in an…
In the last year, Americans have faced escalating health insurance costs and high-end deductibles. They often end up having to pay thousands of dollars before their insurance company even starts to pay for a portion of the expenses. It is…
Across America, healthcare costs are skyrocketing. Employers are often shifting to consumer-directed health plans (CDHP) in an effort to battle the inflated prices. CDHP plans have high deductibles and the employee is faced with even greater payment responsibility. Unfortunately, many…
The title of this article sounds counter-intuitive, doesn’t it? In order to resolve more self-pay accounts more frequently, empower your self-pay patients to pay in affordable, incremental payments each month. How does this work exactly? Throughout the course of our…
Patients don’t know what they don’t know. When they receive a massive medical bill, the statement balance can be so overwhelming that they simply opt not to pay, not realizing that they have options for paying off their balances. They…
The goal of Health Savings Accounts (HSAs) is for individuals and families to be able to save for, and pay for, healthcare expenditures. While HSAs do offer many benefits for self-pay patients in terms of pre-tax and tax-deductible contributions, in…
Unless an elective surgery is medically necessary, payment is not covered by the patient’s insurance, meaning the patient will be responsible for the entire cost of the surgery. Given the financial environment of many U.S. hospitals today, it is important…
