One-Touch Solution: A New Way of Looking at Self Pay Cash Flow
Why Are Self-Pay Balances Hard To Collect?
When you use multiple vendors, each focused on a single aspect of the collection process, denies patients what they need the most – a single point of contact, a personal patient advocate – that can guide them through all options to resolve their account.
Advocating For Patients With A One-Touch Solution
Our experienced Midland’s Patient Advocates:
- Counsels each patient on all patient hospital payment plan opportunities.
- Drives superior results from each facet of self-pay account resolution.
- Can be custom-tailored to your hospital’s policies and requirements.
One Patient. One Touch. One Solution.
Go beyond securing benefits for your self-pay patients. Inspire their loyalty through a positive experience that ensures their needs and yours are met with our self pay payment solutions.
Our dedicated specialists have successfully recovered tens of thousands accident liability claims! When one point of contact receives all necessary data, a smoother flow of communication between hospital staff and the vendor happens. This ultimately relieves them of the burden associated with managing the collections process.
Our expert team works extremely hard to consistently secure an average success rate of 90% for our hospital partners across the United States. Our staff is well versed in all accident related claims and can quickly navigate each step in the process to ensure you receive the fastest and highest rate of reimbursement for your organization.
Beyond Patient Advocacy
Leveraging our 30+ years of experience, expertise, and powerful technology to drive superior results from each facet of self-pay account resolution, our process is custom-tailored to your hospital’s policies and requirements. This includes early out, short-term collections, public benefits eligibility, and extended payment plans.
Don’t Just Take Our Word for It!
“I have worked closely with Midland in multiple acute care settings since 2014 and have found their solutions to be an instrumental part of our revenue cycle operation. Midland has helped me to understand that patient advocacy goes beyond completing and submitting Medicaid applications. Midland puts the patient first and is relentless in finding solutions for patients that need assistance resolving their bill. Midland has proved to be a valuable asset in the hospitals I’ve served.”
Brian G.Patient Financial Services Director,
“I have worked with the Midland Group for 14 year. Kelly James is wonderful to work with and her wilingness to help patients is just amazing. Overall, I only have good things to say about Midland.”
Socorro E.Physician Billing Supervisor